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To contact InMotion customer support, log in to the Account Management Panel (AMP) and start verified chat or submit a ticket. Technical and billing chat and tickets are available 24/7; general phone support is available at 757-416-6575 from 9:00 a.m. to 9:00 p.m. Eastern Time, Monday through Friday.
Last checked: August 18, 2026. Phone numbers, extensions, hours, and department routing can change, so confirm the current details on InMotion Hosting’s official contact page before calling.
Key takeaways
- InMotion Hosting provides 24/7 live chat and ticket support for ordinary technical and billing questions, while general phone support is listed as 9:00 a.m. to 9:00 p.m. Eastern Time, Monday through Friday.
- The main InMotion Hosting phone number is 757-416-6575; InMotion documentation identifies extension 1 for sales and extension 2 for current-customer support.
- Starting a chat from a logged-in AMP session automatically associates the conversation with the authenticated account and can reduce verification delays.
- Tickets are the better channel for complex problems that require screenshots, logs, attachments, follow-up, or a durable written record.
- Legacy VPS-3000+, Dedicated Server Hosting, and Enterprise Hosting customers receive 24/7 phone, chat, and ticket access to InMotion’s Advanced Product Support team.
How do I contact InMotion customer support?
The best general route is to sign in to AMP, launch verified chat, or submit a ticket. Use live chat when you need a quick answer, a ticket when the problem needs detailed investigation, and the phone during published weekday hours when speaking with an agent is preferable.
According to InMotion Hosting’s current contact page, technical support and account or billing support are available by live chat and ticket 24 hours a day, seven days a week. General phone support is listed from 9:00 a.m. to 9:00 p.m. Eastern Time, Monday through Friday.
#1 Best Overall
- Universal Compatbility: This phone stand works with all 4-8" Smartphones and e-readers, such as iPhone 18 17 16 15 14 13 12 11 Pro Max Xs Xr X 8 7 6, Switch, Samsung Galaxy S10 /S10+/S9 /S9+/S8 /S8+, Google Nexus, Kindle.
- Adjustable & Portable: The phone cradle is fully collapsible, it can be easily adjusted to ideal position, which is a good desk accessories while watching video, playing games, making phone call, viewing recipes, using Facetime.
- Sturdy & Protective: The cell phone stand is made of high quality premium aluminum, it stays firmly in place, hold your phone steadily, no worry any wobble at all. The rubber pads can protect your phone from any scratching and sliding.
- Case Friendly: The hook width of the stand is 18mm, no need to remove your phone case, which is long enough to hold your device with HEAVY CASE on, please make sure the thickness of your device is no more than 18mm (0.71").
- Warm Tips: Please set your device(4"-6") in landscape or portrait mode, and set the device (6"-8") in landscape mode, which will provide more stability.
Which InMotion department should I contact?
Choose the department based on the problem rather than contacting the first available channel. Correct routing gives the agent the right context and avoids transferring an issue between sales, billing, and technical teams.
| Problem or request | Best destination | Useful channel |
|---|---|---|
| Website errors, email problems, DNS, cPanel, WHM, WordPress, or server errors | Technical Support | AMP chat or ticket; phone during weekday phone hours |
| Billing, payments, renewals, cancellations, account changes, or plan changes | Customer Service or Account/Billing | AMP chat or ticket; phone for urgent clarification |
| Choosing a new hosting plan or asking about a new purchase | Sales | 757-416-6575, extension 1, or the official contact route |
| Migration, application installation, deployment, or server optimization | InMotion Solutions | Professional-services route rather than an ordinary support request |
| Instructions for a common task | Support Center | Search the guides before opening a case |
| Public, non-sensitive troubleshooting questions | Community Support | Public discussion; do not disclose account or payment details |
InMotion distinguishes Customer Service from Technical Support by issue type in its support guidance. Billing disputes, ownership changes, passwords, private server information, and payment details should not be posted in Community Support.
How do I contact InMotion through AMP?
AMP is InMotion Hosting’s authenticated account-management area. Starting support from AMP is usually the most reliable option because the session is connected to the account before the conversation begins.
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- Open the AMP login page.
- Sign in to the InMotion Hosting account.
- Choose Launch Chat for immediate assistance, or open the support-ticket option.
- Select the appropriate department, such as Technical Support or Customer Service, when prompted.
- Describe the problem with the domain, service, exact error, time of occurrence, and troubleshooting already attempted.
- Save the chat or ticket number and use the existing ticket for follow-up instead of opening duplicate cases.
InMotion’s account-verification guide explains that chat started inside a logged-in AMP session is automatically associated with the authenticated account. AMP is preferable when an agent needs to discuss account-specific settings, billing, domains, or server details.
Is InMotion live chat available 24/7?
Yes. InMotion Hosting currently lists 24/7 live chat for technical and billing questions, including outside ordinary phone hours. Start chat from AMP whenever possible so the account is authenticated before the agent handles private information.
Live chat is usually the fastest choice for a website outage, an urgent email problem, a quick account question, or an issue that can be explained without a large collection of logs. Chat is less convenient than a ticket when the problem requires multiple files, lengthy error output, or a continuing investigation.
How do I submit an InMotion support ticket?
Submit a ticket through AMP when the issue is complex, non-urgent, attachment-heavy, or likely to need follow-up. InMotion describes tickets as a useful channel for detailed technical issues and attachments, and its support documentation lists ticket support as available 24/7.
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- Open the support-ticket function.
- Choose Technical Support or the relevant account or billing department.
- Write a specific subject, such as “WordPress site returns 500 error after plugin update.”
- Include the primary domain, service or server type, exact error message, affected URL, start time, recent changes, reproduction steps, and relevant screenshots or logs.
- Record the ticket number and reply to that ticket with new evidence or test results.
A ticket creates a written record, which is especially useful for billing disputes, cancellation requests, recurring outages, and technical investigations that should not be reconstructed from memory.
Rank #2
- Height & Angle Adjustable - The universal adjustable phone stand can be titled to vertical, and height can be extended up to 3.2 inches. It allows you to get a more comfortable viewing angle and height. Reduce the frequency of looking down at the phone screen to avoid hurting your back and neck. A perfect desktop accessory that frees your hands to watch online class, do live stream.
- Thick Case Friendly - This cellphone stand work for phone with thick case up to 0.71 inches thick. The enlarged & thickened anti-slip & anti-scratch silicone mats on the backrest, hooks and base feet protect your moilephone from sliding and scratching. Durable materials and the high-precision smooth surface prevent this phone stand from scratch and break even after long-term use.
- Full Foldable & Portable - This portable phone stand is easy to carry by anyone. Bi-folding design allows this foldable mobile stand to be pocket-sized. Simply fold it up to a small size anytime and carry around into a handbag, backpack wherever you travel or business trip. Necessary office desk accessories & workspace organizers, office supplies, cell phone accessories.
- Weighted Metal Base - As to ensure the stability, the telescopic rod and the base of this mobile phone stand are made of weighted excellent metal. The exquisite groove design of the base match with the strong adjustable rod allows your mobilephone to rest steadily on it, even with a thick case. It’s the best Thanksgiving Day, Christmas gift.
- Wide Compatibility - Universal table phone holder works for telephones and tablets between 4 - 8 inches, such as Apple iPhone Duo, iPhone 18 Pro, iPhone 18 Pro Max, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone 17 Air, iPhone 16, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16 Plus, iPhone 15, iPhone 15 Pro, iPhone 15 Pro Max, iPhone 15 Plus, iPhone 14, 14 Pro, 14 Pro Max, 14 Plus, 13, 13 Pro, 13 Pro Max, 13 Mini, 12, 12 Pro, 12 Pro Max, 12 Mini, 11, 11 Pro, 11 Pro Max, XS, XS Max, XR, X, 8, 7, 7 Plus,SE, SE2, android, Galaxy S22, S22 Ultra, S21 Ultra, S21, S20, A72, A71, A52, A5. Compatible for Nintendo Switch 1 2. Best Christmas Gift.
What is InMotion Hosting’s phone number and phone schedule?
InMotion Hosting’s main support number is 757-416-6575. The official contact page currently lists general phone support from 9:00 a.m. to 9:00 p.m. Eastern Time, Monday through Friday; ordinary customers should not assume that phone support is available 24/7.
| Phone purpose | Number | Extension or hours |
|---|---|---|
| General InMotion Hosting number | 757-416-6575 | Confirm current routing on the official contact page |
| Sales | 757-416-6575 | Extension 1; sales hours vary by day on the contact page |
| Current-customer support | 757-416-6575 | Extension 2 is identified in InMotion’s verification documentation |
| General phone support | 757-416-6575 | 9:00 a.m.–9:00 p.m. Eastern Time, Monday–Friday |
InMotion’s verification documentation identifies extension 2 for current-customer support and extension 1 for sales. Because phone routing and hours are volatile, check the official contact page immediately before calling rather than relying on an old directory listing.
Sales hours shown by InMotion are 24 hours Monday through Thursday, 12:00 a.m. to 9:00 p.m. Eastern Time Friday, and 5:00 p.m. to midnight Eastern Time Sunday. The contact page should be treated as the final authority because these schedules may change.
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Do some InMotion customers receive 24/7 phone support?
Yes. Customers with Legacy VPS-3000+, Dedicated Server Hosting, or Enterprise Hosting subscriptions receive 24/7 phone, chat, and ticket access to InMotion’s Advanced Product Support team, according to InMotion’s current contact information.
That exception does not mean every InMotion Hosting plan includes 24/7 phone support. For ordinary plans, the current published distinction is 24/7 chat and tickets versus weekday daytime and evening phone support.
How do I contact InMotion about billing, cancellation, or renewals?
Use AMP chat or a ticket and choose Customer Service or Account/Billing for payments, renewals, cancellations, account changes, plan upgrades, plan downgrades, domain registration, and domain privacy matters.
- Sign in to AMP if possible.
- Start verified chat or submit a ticket.
- Select Customer Service or Account/Billing when the department selector appears.
- Explain the requested action clearly and include the relevant invoice number, transaction date, domain, and account email.
- Use the phone during the published weekday hours if the matter is urgent or requires clarification, but keep the written chat or ticket record.
Account authentication matters for billing and cancellation requests because support may need to confirm account ownership before discussing charges or changing services. Do not send a full card number, account password, or AMP credentials to an agent.
What information should I prepare before contacting support?
Prepare enough information for an agent to identify the account, reproduce the issue, and distinguish a recent change from an unrelated symptom. A complete first message can reduce back-and-forth.
Rank #3
- 360° Rotatable - This Lamicall Phone stand features a smooth 360° rotatable pivot with a click-stop sound. Designed for stability, it requires two hands to adjust, ensuring your view is always secure. Tip: For high-angle stability, place your phone in landscape mode; for portrait use, please lower the angle. Office supplies
- Sturdy & stylish base - This cell phone stand for desk features a large, weighted base and anti-slip pads for ultimate stability. The CD-pattern swivel on the base adds a touch of elegance, giving you peace of mind while working, studying, or exercising. For optimal stability, we recommend using this phone stand at an incline of 80° or less.
- Multi-Angle Adjustment - This cell phone holder for desk boasts a 2-pivot arm design for a full 180-degree range of adjustment. Easily find your ideal vertical or horizontal angle for browsing, reading, and gaming. As an office desk accessories, this cell phone stand is great for video recording, online classes, and FaceTime. Gaming desk accessories.
- Detailed & Durable - Thisphone holder is crafted from durable carbon steel, ensuring it’s sturdy and built to last. The backrest and hooks feature high-quality silicone pads for anti-slip and anti-scratch protection, making it a reliable cell phone holder for your desk, study, or library. Gaming accessories.
- Wide Compatibility - The 0.59in (15mm) hook ensures wide compatibility with phones and slim cases. This desk phone stand works for devices 4-10”, like Apple iPhone Duo, iPhone 18 Pro, iPhone 18 Pro Max, iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max, iPhone Air, iPhone 16e, iPhone 16, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 16 Plus, iPhone 15, 15 Pro, 15 Pro Max, iPhone 14, 14 Pro, 14 Pro Max, iPhone 13, 13 Pro, 13 Pro Max, 12, 12 Pro, 12 Pro Max, 11, 11 Pro Max, XS, Galaxy S24, S24 Ultra.
- Primary domain name and, when relevant, the cPanel username.
- AMP account email address.
- Hosting product, VPS, dedicated server, or other service type.
- Exact error message, including the full text or code.
- URL where the problem occurs.
- Approximate date and time the issue began, including the time zone.
- Recent DNS, WordPress, plugin, theme, email, cPanel, WHM, or server-configuration changes.
- Steps that reproduce the problem and what has already been tried.
- Screenshots, relevant logs, traceroute results, or error output, with passwords and private secrets removed.
- Existing ticket number if the issue is a follow-up.
- For billing matters, the invoice number, transaction date, and any information InMotion requests for verification.
InMotion’s technical-support preparation guide specifically recommends the cPanel username or primary domain and describes verification options such as an AMP verification code, account passphrase, or last four digits of the card on file.
How does InMotion account verification work?
InMotion may verify an account through an authenticated AMP session, an AMP verification code, an account passphrase, the last four digits of the card on file, or an authorized developer passphrase.
A developer passphrase is intended to limit what an authorized developer can request or change. Account owners should configure delegation deliberately and should avoid giving developers the account password. In all cases, never disclose full payment-card numbers, passwords, or AMP login credentials in chat, tickets, or email.
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1Clear out junk files and repair common Windows errors2Fix the driver behind crashes, sound loss and screen glitches3Repair Windows errors before they cause bigger problemsIf an agent requests verification, provide only the specific information required by InMotion’s documented process. The official verification guide explains the available methods and the role of developer passphrases.
What should I do if I cannot log in to AMP?
If AMP access is unavailable, use the official InMotion contact page and public support routes, then explain that account login is the problem. An agent may require alternate verification before discussing private account information.
Have the primary domain and AMP account email available. Do not email or paste the account password into a support request. If the issue is an account-security concern, avoid posting details publicly in Community Support.
What should I do if my website is down?
Start 24/7 live chat immediately, preferably from AMP, and provide the affected domain, approximate failure time, browser and ISP details, symptoms, and any diagnostic results. If a network problem is possible, include traceroute output when available.
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Before opening duplicate cases, review InMotion’s website-down troubleshooting guidance for network-status and diagnostic context. If an existing ticket covers the outage, reply to that ticket with new test results rather than creating several parallel tickets.
Rank #4
- Ergonomic & Adjustable Design: Fight "text neck" and improve your posture. Designed for comfort, it offers an adjustable height (7.1in-8.5in) (1.4in adjustable range) and angle (5°-85°) Please note: cell phone stand is only 9 inches tall—the length of a standard pencil
- Without blocking subtitles Perfect for office desk Tiktok Face Time Zoom video—this is the ultimate kitchen desk essential for phones! Perfect viewing experience while reducing neck back strain, A must-have for gamers streamers desk, and anyone who values both style and support!
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- ANTI-SLIP DESIGN free hands: The under 10.00 items easy gadgets back and the bottom of this kitchen essentials for women are fully covered by anti-skid silicone, which LISEN stand up desk decor can provide maximum protection device from any scratches and slides
- Your Perfect Viewing Companion:If your product arrives damaged or breaks within 365 days, reach out to LISEN for a quick and hassle-free solution. Struggling with assembly, like tightening the screw? We’ve got your back! Your experience matters to us. (Product including: phone Holder stand*1, screw*1, hexagon screwdriver*1, specification*1)
What if support does not resolve the issue?
Keep the original ticket number, reply in the same thread, and state the remaining symptom, tests performed, business impact, and specific resolution needed. A clear escalation request is more useful than opening multiple tickets with different summaries.
- Confirm whether the issue affects one site, one mailbox, one device, or the entire service.
- Record the latest failure time and any change in symptoms.
- Attach new screenshots or sanitized logs.
- Ask the current agent to escalate the existing case when the issue requires another team.
- Use phone support during published hours if the issue is urgent, and provide the existing ticket number.
- Use 24/7 chat or tickets outside ordinary phone hours.
Do not promise yourself a specific response or resolution time: the reviewed official pages establish support availability, not a guaranteed wait or fix time.
When should I use the InMotion Support Center?
Use the InMotion Support Center for step-by-step instructions before contacting an agent. The center contains more than 5,000 articles and guides covering WordPress, cPanel, Laravel, email, domains, DNS, and account management.
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Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.When is Community Support appropriate?
Community Support is suitable for general, public troubleshooting questions that do not require account disclosure. Community Support is not suitable for billing disputes, account ownership changes, passwords, security matters, private server details, or sensitive domain and payment information.
Use the public community link available through the Support Center, but keep account-specific requests in AMP chat or a ticket.
When should I use InMotion Solutions instead of ordinary support?
Use InMotion Solutions when you need InMotion to perform hands-on professional work such as data migration, application installation, server optimization, custom deployment, or custom configuration.
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Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →Clear out junk files and repair common Windows errorsFree Scan →Ordinary support can explain a setting or help diagnose a service problem. A request for someone to carry out a migration or broader technical project is different and may belong to the InMotion Solutions and advanced-support routes. Routine cPanel instructions, basic troubleshooting, and billing questions should not automatically be treated as paid professional services.
Best Value
- Adjustable Angle Viewing: Multiple Angles could be adjusted (270 degree rotating) to meet your different viewing demand. Makes you hands-free to enjoy your games, videos and Facetime.
- Superior Stability: We adopt thicker (3mm) aluminum material and bigger size (4.1*3*4.4 inch) to guarantee the stability.
- Heavy Case Compatible: The hook is long enough to hold your device （all size cell phones） with HEAVY CASE on. And no need to take off the case when charging.
- Anti- Scratch & Anti- Slippery: It is equipped with larger silicone pads to protect your device from slipping or scratch.
- Excellence on Details: Similar CNC technology as Macbook adopts, you could enjoy the comfortable sense of touch even on the edge.
Should I upgrade or change my InMotion hosting plan?
Do not upgrade solely because you need one password reset or one technical answer. First use the included support channel that matches the problem; consider a different plan only when the service capacity, management level, or support access no longer fits the workload.
For context, prices displayed on InMotion’s pricing page on August 18, 2026 were $4.99 per month for Shared Launch renewing at $13.99, $5.99 per month for Shared Power renewing at $17.99, and $10.99 per month for Shared Pro renewing at $24.99. Those figures vary by term, promotion, and product view, so treat the current pricing page as authoritative rather than permanent pricing.
| Situation | First choice | Why |
|---|---|---|
| One routine technical question | Support Center or AMP chat | No plan change is normally needed |
| Repeated resource or server-management problem | Technical Support, then plan-fit review | The current tier or management level may not match the workload |
| Migration or custom deployment | InMotion Solutions | The need is hands-on project work rather than ordinary support |
| Need to compare another host | Document support hours, renewal pricing, migration help, and management responsibility | Introductory price alone does not answer the support question |
If you are evaluating another hosting provider, compare actual phone availability, 24/7 chat and ticket coverage, renewal pricing, migration assistance, escalation procedures, server-management responsibility, backups, email, cPanel, WordPress, and DNS support. Current competitor policies and prices require product-specific verification and should not be assumed from general reputation.
Frequently Asked Questions
Is InMotion Hosting customer support available 24/7?
InMotion Hosting lists 24/7 live chat and ticket support for ordinary technical and billing questions. General phone support is listed from 9:00 a.m. to 9:00 p.m. Eastern Time, Monday through Friday, although eligible Legacy VPS-3000+, Dedicated Server Hosting, and Enterprise Hosting customers receive 24/7 phone, chat, and ticket access to Advanced Product Support.
What is InMotion Hosting’s phone number?
InMotion Hosting’s main phone number is 757-416-6575. InMotion documentation identifies extension 1 for sales and extension 2 for current-customer support, but callers should confirm the current routing and hours on the official contact page before calling.
How do I submit an InMotion support ticket?
Log in to the InMotion Account Management Panel at AMP, open the support-ticket option, choose Technical Support or Customer Service, and include the domain, service, exact error, time of occurrence, recent changes, reproduction steps, and relevant attachments. Use the existing ticket number for follow-up.
Can I contact InMotion support if I cannot log in to AMP?
Yes. Use InMotion Hosting’s official contact page and explain that AMP access is unavailable. Support may require alternate verification, so have the primary domain and account email ready and never send your password or full payment-card number.
Does InMotion provide migration or server-configuration help?
InMotion Solutions is the more appropriate route for hands-on work such as data migration, application installation, server optimization, custom deployment, or custom configuration. Routine instructions and ordinary troubleshooting should first go to the Support Center or standard support.
The Bottom Line
Bottom line: For the fastest legitimate route, log in to AMP and start verified chat. Use a ticket for complex or attachment-heavy issues, call 757-416-6575 during 9:00 a.m.–9:00 p.m. Eastern Time Monday through Friday, and confirm the official contact page before relying on any phone number, extension, or schedule.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
