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Head-to-head · Mortgage CRM Software

Total Expert vs Aidium

  • Updated Oct 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score Total Expert #2 in Mortgage CRM Software 8.8/10 Free plan · paid from $100/user/mo Free plan✓ 7 of 7 features Visit Total Expert
Aidium #9 in Mortgage CRM Software 7.8/10 Pricing on request ✓ 7 of 7 features Visit Aidium

Total Expert leads on 0 checks, Aidium on 0, and 8 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreTotal Expert · 8.8/10
  • Free planonly Total Expert

Total Expert scores higher on our rubric for mortgage crm software: 8.8 against 7.8 out of 10; our editors rank them #2 and #9.

Total Expert is the better fit for teams prioritizing value and compliance. Aidium is the better fit for teams wanting advanced automation and integrations.

  • Total Expert fits best

    Teams prioritizing value and compliance

  • Aidium fits best

    Teams wanting advanced automation and integrations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. How we rank.

Side by side

Feature Total Expert 8.8/10 Visit ↗ Aidium 7.8/10 Visit ↗
At a glance
Editor score 8.8 7.8
Ranking #2 in Mortgage CRM Software #9 in Mortgage CRM Software
Best for Teams prioritizing value and compliance Teams wanting advanced automation and integrations
Pricing model Free plan + paid Paid
Starting price $100/user/mo Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web
Support Email, Live chat, Tickets, Docs Email, Live chat, Phone · 24/7
Compliance SOC 2, ISO 27001, SSO/SAML, 2FA SOC 2
Integrations 7 integrations 100+ integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Total Expert 7/7 · Aidium 7/7
Borrower management ✓ ✓
Referral partner management ✓ ✓
Loan pipeline tracking ✓ ✓
Marketing automation ✓ ✓
Compliance workflows ✓ ✓
SMS automation ✓ ✓
Mobile app ✓ ✓
Our review
Pros
  • Complimentary plan includes CRM access and marketing automation
  • Compliance workflows include approvals, disclosures, and audit trails
  • Loan-status synchronization keeps pipeline stages updated automatically
  • 80+ playbooks with no-code marketing automations
  • Integrations across lending, messaging, data and CRM platforms
  • AI propensity modeling plus compliance dashboards and audit trails
Cons
  • Premium pricing adds cost at $100 per user per month
  • Enterprise mortgage pricing requires a sales conversation
  • Broad functionality may exceed the needs of small teams
  • Contact-sales pricing can make budget planning less direct
  • Its administrative controls may exceed the needs of smaller teams
  • Mobile operating-system availability is not specified
Our verdict

Total Expert is a customer engagement and CRM platform for mortgage lenders, banks, credit unions, and other financial institutions. It combines borrower and lead records, contact-level activity history, loan-status synchronization,…

Read the review →

Aidium is a mortgage CRM for lenders, loan officers, top producers and mortgage enterprises. It combines customizable contact and transaction pipelines with borrower lead capture, marketing automation, two-way SMS and email, an integrated…

Read the review →
  1. Total ExpertMortgage CRM Software 8.8Free plan · paid from $100/user/mo
  2. AidiumMortgage CRM Software 7.8Pricing on request

Strengths and trade-offs

  • Total Expert — where it wins

    • Complimentary plan includes CRM access and marketing automation
    • Compliance workflows include approvals, disclosures, and audit trails
    • Loan-status synchronization keeps pipeline stages updated automatically

    Where it doesn't

    • Premium pricing adds cost at $100 per user per month
    • Enterprise mortgage pricing requires a sales conversation
    • Broad functionality may exceed the needs of small teams
  • Aidium — where it wins

    • 80+ playbooks with no-code marketing automations
    • Integrations across lending, messaging, data and CRM platforms
    • AI propensity modeling plus compliance dashboards and audit trails

    Where it doesn't

    • Contact-sales pricing can make budget planning less direct
    • Its administrative controls may exceed the needs of smaller teams
    • Mobile operating-system availability is not specified
  • Total Expert8.8/10 · Free plan · paid from $100/user/mo

    A broad mortgage CRM with a free tier and a focused $100-per-user Premium plan.

    Visit Total ExpertFull verdict →
  • Aidium7.8/10 · Pricing on request

    A mortgage CRM with advanced automation, compliance controls and extensive integrations.

    Visit AidiumFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update